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Extreme Networks ExtremeWorks ResponsePLUS - Onsite - Service
Extreme Networks ExtremeWorks ResponsePLUS - Onsite - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic
| $1,907.17 |
- Gives you complete peace of mind and confidence in your results
- Implementation service included to resolve your problems
- On-site support helps you limit any downtime to the absolute minimum
By:
Extreme Networks
Manufacturer:
Extreme Networks, Inc
Product ID:
104668
Item:
97508-H30185
Our Part #
81111805
Condition
New
$1,907.17EA
Availability
Only 9999 Left In Stock
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Product description
Extreme Networks ExtremeWorks ResponsePLUS - Onsite - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic
Specifications
Brand Name
Extreme Networks
Manufacturer
Extreme Networks Inc
Manufacturer Part Number
97508-H30185
Manufacturer Website Address
http://www.extremenetworks.com
Marketing Information
ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring incident and problem management proactive change and configuration management technical support Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health performance and security issues saved configurations an inventory database and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions.
Network and device events are detected and collected via the remote monitoring process are evaluated correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade arranging for an onsite parts replacement apply configuration setting etc.)
Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day 365 days a year (24x7) to report problems ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Network and device events are detected and collected via the remote monitoring process are evaluated correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade arranging for an onsite parts replacement apply configuration setting etc.)
Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day 365 days a year (24x7) to report problems ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Product Supported
Extreme H30185
Product Type
Service
Provided Support
Diagnosis
Provided Support
Analysis
Provided Support
Software Update
Provided Support
Troubleshooting
Provided Support
Planning
Provided Support
Implementation
Provided Support
Escalation Support
Provided Support
Reporting
Provided Support
Installation
Provided Support
Repair
Provided Support
Phone Support
Provided Support
Parts Replacement
Provided Support
Configuration
Provided Support
Software Upgrade
Provided Support
Remote Monitoring
Provided Support
Web Knowledge Base Access
Service Availability Days
7
Service Availability Hours
24
Service Characteristic
Parts & Labor
Service Description
24x7x4 Hour
Service Location
On-site
Service Name
ExtremeWorks ResponsePLUS - Onsite
Service Response Time
4 Hour - Replacement within one hundred (100) miles
Service Sub Type
Physical
Service Sub Type
Electronic
Service type
Maintenance