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StorageCraft Service/Support - 1 Year Renewal - Service
StorageCraft Service/Support - 1 Year Renewal - Service - 12 x 5 x 2 Business Hour - Maintenance - Electronic
| $180.66 |
- Gives you complete peace of mind and confidence in your results
- Features Software Maintenance service that helps you handle any mishaps
By:
StorageCraft
Manufacturer:
StorageCraft Technology Corporation
Product ID:
119844
Item:
GULM80USMS011YZZZ
Our Part #
81111805
Condition
New
$180.66EA
Availability
Only 9999 Left In Stock
Product description
StorageCraft Service/Support - 1 Year Renewal - Service - 12 x 5 x 2 Business Hour - Maintenance - Electronic
12 x 5 x 2 Business Hour - Maintenance - Electronic
Specifications
Brand Name
StorageCraft
Manufacturer
StorageCraft Technology Corporation
Manufacturer Part Number
GULM80USMS011YZZZ
Manufacturer Website Address
http://www.storagecraft.com
Product Supported
StorageCraft ShadowProtect Granular Recovery for Exchange (v. 8.x):
- Installation Type: Locally installed
- License Qty: Unlimited mailboxes
- Software License - Validation Period: 1 year
Product Type
Service
Provided Support
Email Support
Provided Support
New Releases Update
Provided Support
Web Support
Provided Support
Emergency Telephone Support
Provided Support
Emergency Email Consulting
Provided Support
Software Maintenance
Provided Support
Phone Support
Provided Support
Web Knowledge Base Access
Service Availability Days
5
Service Availability Hours
12
Service Description
12x5x2 Business Hour
Service Details
Service & Support:
- Emergency phone consulting - 1 year - response time: 2 business hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
- Phone consulting - 1 year - response time: 1 business day - severity high
- Phone consulting - 1 year - response time: 2 business days - severity medium
- Phone consulting - 1 year - response time: 2 business days - severity low
- Emergency e-mail consulting - 1 year - response time: 2 business hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
- E-mail consulting - 1 year - response time: 1 business day - severity high
- E-mail consulting - 1 year - response time: 2 business days - severity medium E-mail consulting - 1 year - response time: 2 business days - severity low
- Web support - 1 year
- Web knowledge base access - 1 year
- New releases update - 1 year
Service Duration
1 Year
Service Name
Service/Support - Renewal
Service Response Time
2 Business Hour - Emergency Phone Consulting
Service Response Time
- Emergency Phone Consulting
Service Sub Type
Electronic
Service type
Maintenance