Extreme Networks ExtremeWorks Managed Services ResponsePLUS - 1 Year Extended Service - Service

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Extreme Networks ExtremeWorks Managed Services ResponsePLUS - 1 Year Extended Service - Service - 24 x 7 x 4 Hour - On-site - Exchange - Parts
$13,836.64
  • Provides reliable support to resolve all your technical issues
  • Parts Replacement service included to resolve your problems
  • Get valuable support at your doorstep without traveling one bit
By:
Extreme Networks
Manufacturer:
Extreme Networks, Inc
Product ID:
126353
Item:
97508-9920-16C
Our Part #
81111805
Condition
New
$13,836.64EA
Availability Only 9999 Left In Stock
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Product description

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - 1 Year Extended Service - Service - 24 x 7 x 4 Hour - On-site - Exchange - Parts
24 x 7 x 4 Hour - On-site - Exchange - Parts

Specifications

Brand Name
Extreme Networks
Manufacturer
Extreme Networks Inc
Manufacturer Part Number
97508-9920-16C
Manufacturer Website Address
http://www.extremenetworks.com
Marketing Information
ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring incident and problem management proactive change and configuration management technical support Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health performance and security issues saved configurations an inventory database and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.

Network and device events are detected and collected via the remote monitoring process are evaluated correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade arranging for parts replacement apply configuration setting etc.)

Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day 365 days a year (24x7) to report problems ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Product Supported

Extreme Networks 9920-16C

Product Type
Service
Provided Support
Email Support
Provided Support
Remote Monitoring
Provided Support
Parts Replacement
Provided Support
New Releases Update
Provided Support
Phone Support
Service Availability Days
7
Service Availability Hours
24
Service Characteristic
Parts
Service Description
24x7x4 Hour
Service Duration
1 Year
Service Location
On-site
Service Name
ExtremeWorks Managed Services ResponsePLUS - Extended Service
Service Response Time
4 Hour - Parts Replacement
Service Response Time
- Parts Replacement
Service type
Exchange

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