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Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year - Service
Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year - Service - 4 Incident(s) - 24 x 7 x 15 Minute - Technical - Electronic, Physical
| $9,294.68 |
- Provides reliable support to resolve all your technical issues
- Features Phone Support service that helps you handle any mishaps
By:
Extreme Networks
Manufacturer:
Extreme Networks, Inc
Product ID:
131945
Item:
98000-H35298
Our Part #
81111805
Condition
New
$9,294.68EA
Availability
Only 9999 Left In Stock
Product description
Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year - Service - 4 Incident(s) - 24 x 7 x 15 Minute - Technical - Electronic, Physical
4 Incident(s) - 24 x 7 x 15 Minute - Technical - Electronic, Physical
Specifications
Brand Name
Extreme Networks
Manufacturer
Extreme Networks Inc
Manufacturer Part Number
98000-H35298
Manufacturer Website Address
http://www.extremenetworks.com
Marketing Information
Premier Support from Extreme Networks is a proactive high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs provide analysis and recommendations while building strong customer relationships all focused on keeping your network performing at optimum levels.
Extreme Networks Software and GTAC Service offering provides technical support and update and/or upgrade support for Covered Products (as defined herein).
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day 365 days a year (24x7) to report problems ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Extreme Networks Software and GTAC Service offering provides technical support and update and/or upgrade support for Covered Products (as defined herein).
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day 365 days a year (24x7) to report problems ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Product Supported
Extreme Networks EN-SLX-9640-24S-12C
Product Type
Service
Provided Support
Analysis
Provided Support
Training
Provided Support
Software Support
Provided Support
Web Support
Provided Support
New Releases Update
Provided Support
Phone Support
Service Availability Days
7
Service Availability Hours
24
Service Description
24x7x15 Minute
Service Duration
1 Year / 4 Incident
Service Name
ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC)
Service Response Time
- Phone Support - Priority 3
Service Response Time
- Phone Support - Priority 1
Service Response Time
8 Hour - Phone Support - Priority 3
Service Response Time
- Phone Support - Priority 4
Service Response Time
- Phone Support - Priority 2
Service Response Time
Immediate Acknowledgment - Phone Support - Priority 4
Service Response Time
1 Hour - Phone Support - Priority 2
Service Response Time
15 Minute - Phone Support - Priority 1
Service Sub Type
Physical
Service Sub Type
Electronic
Service type
Technical