HP Care Pack Hardware Support with Defective Media Retention - 1 Year Post Warranty - Warranty

Overview

When hardware issues come up the sooner you can get running again the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day help is there when you need it-so you can get back to work.

Benefits

We'll be there the next business day: In-person repairs parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for whether it's remotely over the phone or in person.

Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem provide a replacement disk and let you keep the old one.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Defective Media Retention

• HP Elite x2 1011 G1 1012 G1 1012 G2 1013 G3
• HP EliteBook 1030 G1 1040 G3 1040 G4 1050 G1 725 G4 745 G5 840 G3 840 G5 850 G5
• HP EliteBook Folio 1020 G1 1040 G1 1040 G2 G1
• HP EliteBook x360 1012 G2 1020 G2 1030 G2 1030 G3 1040 G5
• HP Workstation Z VR Backpack G1
• HP x2 210 G2
• HP ZBook 14 G2 Mobile Workstation 14 Mobile Workstation 14u G4 Mobile Workstation 14u G5 Mobile Workstation 15 G2 Mobile Workstation 15 G3 Mobile Workstation 15 G4 Mobile Workstation 15 G5 Mobile Workstation 15 Mobile Workstation 15u G2 Mobile Workstation 15u G3 Mobile Workstation 15u G4 Mobile Workstation 15u G5 Mobile Workstation 15v G5 Mobile Workstation 17 G2 Mobile Workstation 17 G3 Mobile Workstation 17 G4 Mobile Workstation 17 G5 Mobile Workstation 17 Mobile Workstation Studio G3 Mobile Workstation Studio G4 Mobile Workstation Studio G5 Mobile Workstation Studio x360 G5 Mobile Workstation
• HP ZBook x2 G4 Detachable Workstation