AudioCodes Customer Technical Support (ACTS) - 1 Year - Service

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AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical
$14,062.68
  • Features Remote Technical Support service that helps you handle any mishaps
  • Get valuable support at your doorstep without traveling one bit
By:
AudioCodes
Manufacturer:
AudioCodes Limited
Product ID:
137092
Item:
ACTS24X7-M3K_S16/YR
Our Part #
81111805
Condition
New
$14,062.68EA
Availability Only 9999 Left In Stock
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Product description

AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical
24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical

Specifications

Brand Name
AudioCodes
Manufacturer
AudioCodes Limited
Manufacturer Part Number
ACTS24X7-M3K_S16/YR
Manufacturer Website Address
http://www.audiocodes.com
Marketing Information
AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service.
Product Type
Service
Provided Support
Parts Replacement
Provided Support
New Releases Update
Provided Support
Repair & Return
Provided Support
Software Upgrade
Provided Support
Software Update
Provided Support
Remote Technical Support
Provided Support
Web Knowledge Base Access
Provided Support
Hardware Upgrade
Provided Support
Phone Support
Service Availability
24 x 7 Remote Technical Support
Service Availability
24 x 7 Phone Support
Service Availability
24 x 7 Web Knowledge Base Access
Service Availability Days
7
Service Availability Hours
24
Service Characteristic
Parts & Labor
Service Description
24x7
Service Details
Level 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day 7 days a week) for problems of Urgent Priority Level and Monday-Friday 8:00 AM - 5:00 PM (Customer local time Holidays excluded) for all other priority levels' problems.
Service Duration
1 Year
Service Location
On-site
Service Name
Customer Technical Support (ACTS)
Service Sub Type
Electronic and Physical
Service type
Maintenance

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