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Extreme Networks ExtremeWorks Premier On-site - 1 Year Extended Service - Service
Extreme Networks ExtremeWorks Premier On-site - 1 Year Extended Service - Service - 4 Incident(s) - On-site - Maintenance - Parts & Labor - Physical, Electronic Service
| $13,966.34 |
- Provides reliable support to resolve all your technical issues
- Phone Support service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
By:
Extreme Networks
Manufacturer:
Extreme Networks, Inc
Product ID:
140760
Item:
98011-H35299
Our Part #
81111805
Condition
New
$13,966.34EA
Availability
Only 9999 Left In Stock
Product description
Extreme Networks ExtremeWorks Premier On-site - 1 Year Extended Service - Service - 4 Incident(s) - On-site - Maintenance - Parts & Labor - Physical, Electronic Service
4 Incident(s) - On-site - Maintenance - Parts & Labor - Physical, Electronic Service
Specifications
Brand Name
Extreme Networks
Manufacturer
Extreme Networks Inc
Manufacturer Part Number
98011-H35299
Manufacturer Website Address
http://www.extremenetworks.com
Marketing Information
Premier Support from Extreme Networks is a proactive high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs provide analysis and recommendations while building strong customer relationships all focused on keeping your network performing at optimum levels.
Extreme Networks On-site Services offerings provide technical support update and/or upgrade support and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased subject to the conditions defined herein.
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day 365 days a year (24x7) to report problems ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Extreme Networks On-site Services offerings provide technical support update and/or upgrade support and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased subject to the conditions defined herein.
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day 365 days a year (24x7) to report problems ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Product Supported
Extreme Networks EN-SLX-9640-24S-12C-AC-F
Product Type
Service
Provided Support
Web Support
Provided Support
Escalation Management
Provided Support
Parts Replacement
Provided Support
New Releases Update
Provided Support
Software Update
Provided Support
Repair
Provided Support
Phone Support
Provided Support
Training
Provided Support
Software Upgrade
Service Characteristic
Parts & Labor
Service Duration
1 Year / 4 Incident
Service Location
On-site
Service Name
ExtremeWorks Premier On-site - Extended Service
Service Response Time
- Phone consulting - severity level 4
Service Response Time
- Phone consulting - severity level 3
Service Response Time
Next Business Day - Parts and labor
Service Response Time
Immediate Acknowledgment - Phone consulting - severity level 4
Service Response Time
- Phone consulting - severity level 1
Service Response Time
- Parts and labor
Service Response Time
15 Minute - Phone consulting - severity level 1
Service Response Time
1 Hour - Phone consulting - severity level 2
Service Response Time
8 Hour - Phone consulting - severity level 3
Service Response Time
- Phone consulting - severity level 2
Service Sub Type
Electronic
Service Sub Type
Physical
Service type
Maintenance