Cisco Solution Support - Service

Technology has evolved. So should your technical support

From single devices with their operating systems today's
IT infrastructures are now more complex: software and
hardware from multiple technology providers combine to create
sophisticated business solutions.
But more products and more providers can mean more places
where something could go wrong. How are you supporting your
powerfully complex IT? If you're still using product-focused
support it's likely not enough:
When an issue arises within a multiproduct multivendor
solution environment do you have the resources to isolate your
issue to open a case?
If you don't how do you know which provider to call for help?

Centralize your support experience

Get the right kind of technical service for your multiproduct
multivendor solution with Cisco® Solution Support. A Cisco primary
point of contact focuses on your deployment as a whole addressing
software and hardware from both Cisco and Solution Support
Alliance Partners.
Using product architecture and interoperability expertise we
either directly resolve your issue or actively manage your case by
coordinating product support teams inside and outside of Cisco
remaining accountable from first call to resolution no matter where
the issues reside.

Save time save money

Get multiproduct multivendor issues resolved on average 44% faster
than product support.1
Experience a 213% service ROI over a 5-year period.

Cisco ASA 5525 X w 250 AnyConnect Premium