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$48.38 |
HP Care Pack Active Care Service - Extended Warranty - 4 Year - Warranty - 9 x 5 - On-site - Technical
9 x 5 - On-site - Technical
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support predictive device health analytics and remediation services HP Active Care keeps employees up and running in the office or on the go. This service must be purchased with a NBD Onsite Support Care Pack to be activated.
Benefits
Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device IT can more quickly identify needed repairs and make replacements.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Get fast reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.