Aruba Foundation Care Software Support - 1 Year - Warranty

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Aruba Foundation Care Software Support - 1 Year - Warranty - 24 x 7 x 2 Hour - Technical
$15.97
  • Enhance the value of your equipment by purchasing extended warranty
  • Features software support service for dependable efficiency with peace of mind
  • 2 Hour - Software Support service response time for timely completion with increased dependability
  • 1 Year service duration to ensure maximum productivity and deliver timely results
By:
Aruba
Manufacturer:
Hewlett Packard Enterprise
Product ID:
168014
Item:
H60J8E
Our Part #
81111805
Condition
New
$15.97EA
Availability Only 9999 Left In Stock
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Product description

Aruba Foundation Care Software Support - 1 Year - Warranty - 24 x 7 x 2 Hour - Technical
24 x 7 x 2 Hour - Technical

Specifications

Brand Name
Aruba
Manufacturer
Hewlett Packard Enterprise
Manufacturer Part Number
H60J8E
Manufacturer Website Address
http://www.hpe.com
Marketing Information
SERVICE OVERVIEW

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

For hardware products covered by HPE Foundation Care the service includes remote diagnosis and support as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.

In addition HPE Foundation Care provides electronic access to related product and support information enabling any member of your IT staff to locate this commercially available essential information. For third-party products access is subject to availability of information from the original manufacturer.

You can choose from a set of reactive support levels to meet your business and operational needs.

HPE FOUNDATION CARE SERVICE-LEVEL OPTIONS

The HPE Foundation Care options noted in the following are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products.

Hardware support coverage windows and response times will apply to covered hardware products and software support coverage windows and response times will apply to covered software products.

All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility.

Regardless of your coverage window incidents with covered hardware or software can be reported to HPE via telephone or web portal as locally available or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day 7 days a week.

For products covered by HPE Foundation Care HPE offers three distinct service levels:
  • HPE Foundation Care NBD Service
  • HPE Foundation Care 24x7 Service
  • HPE Foundation Care CTR Service
Product Supported

Aruba AP-505S Unified

Product Type
Warranty
Provided Support
Software Support
Provided Support
Phone Support
Service Description
24x7x2 Hour
Service Duration
1 Year
Service Name
Foundation Care Software Support
Service Response Time
2 Hour - Software Support
Service type
Technical

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