HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Product Supported
HP LaserJet Enterprise Printer:
700 MFP M725dn
700 MFP M725f
700 MFP M725z
700 MFP M725z+
Product Type
Service
Provided Support
Defective Media Retention
Provided Support
Remote Diagnosis
Provided Support
Repair
Provided Support
Parts Replacement
Service Availability
9 x 5 Repair
Service Availability
9 x 5 Parts Replacement
Service Availability Days
5
Service Availability Hours
9
Service Characteristic
Parts & Labor
Service Description
9x5 Next Business Day
Service Details
Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials included
Service Duration
5 Year
Service Location
On-site
Service Name
Care Pack Hardware Support with Defective Media Retention - Extended Service