HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows as well as between several coverage periods to address your specific service needs.
Remote problem diagnosis and support
Onsite hardware support
Materials included
Service-level options with different coverage windows and response times
Help improve system uptime. Convenient onsite support. Reliable response times.
Next Business Day (NBD)
Y
Number of years
5
Product Supported
HP LaserJet Enterprise 700 Printer:
M712dn
M712n
M712xh
Product Type
Service
Provided Support
Defective Media Retention
Provided Support
Repair
Provided Support
Parts Replacement
Provided Support
Phone Support
Provided Support
Remote Diagnosis
Service Availability
9 x 5 Parts Replacement
Service Availability
24 x 7 Phone Support
Service Availability
9 x 5 Repair
Service Availability Days
5
Service Availability Hours
9
Service Characteristic
Parts & Labor
Service Description
9x5 Next Business Day
Service Duration
5 Year
Service Location
On-site
Service Name
Care Pack Hardware Support with Defective Media Retention - Extended Service