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Palo Alto Premium Support - 1 Year - Service
Palo Alto Premium Support - 1 Year - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical
| $20,292.00 | Retail $24,145.83 |
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features Parts Replacement service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
By:
Palo Alto
Manufacturer:
Palo Alto Networks
Product ID:
77472
Item:
PAN-SVC-PREM-PRA-1K
Our Part #
6HD196
Condition
New
$20,292.00EA
$24,145.83
$24,145.83
Availability
Only 9999 Left In Stock
Product description
Palo Alto Premium Support - 1 Year - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical
9 x 5 Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical
Specifications
Brand Name
Palo Alto
Manufacturer
Palo Alto Networks
Manufacturer Part Number
PAN-SVC-PREM-PRA-1K
Manufacturer Website Address
http://www.paloaltonetworks.com
Marketing Information
Palo Alto Networks ® understands that maintaining your security infrastructure is a mission critical task. Our customer support and maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise our dedicated support services team will quickly and proficiently resolve any deployment questions or challenges that may arise.
As an industry leader our comprehensive set of support services underscores our commitment to the ongoing success of your Palo Alto Networks deployment. With business critical customer support options 24x7 availability and a global network of support centers and parts replacement depots organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service.
As an industry leader our comprehensive set of support services underscores our commitment to the ongoing success of your Palo Alto Networks deployment. With business critical customer support options 24x7 availability and a global network of support centers and parts replacement depots organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service.
Product Supported
Palo Alto Panorama 1000 devices
Product Type
Service
Provided Support
Parts Replacement
Provided Support
Technical Account Manager
Provided Support
Phone Support
Provided Support
Replacement
Service Availability Days
5
Service Availability Hours
9
Service Characteristic
Parts
Service Description
9x5 Next Business Day
Service Details
- Monday 7 am to Friday 6 pm PT (24x7 for Severity 1) access to technical assistance centers:Support engineers are available to assist with issues around the clock.
- Priority response to support inquiries: Whether submitted by phone or online premium support customers receive priority access to available customer support engineers.
- Technical Account Management: An optional subscription-based extension of the Premium Support program that provides dedicated customer advocacy for customers with unique or complex support requirements.
- Next-business day ship parts and hardware replacement: Provides fast turnaround for hardware replacement. For an additional fee hardware replacement services can be upgraded to 4 hour ship or onsite spares for immediate replacement of failed hardware. For US Customers only 4 hour RMA provides an optional fee-based service for rapid RMA turnaround.
Service Duration
1 Year
Service Location
Service Depot
Service Name
Premium Support
Service Sub Type
Electronic and Physical
Service type
Exchange