StorageCraft Service/Support - 1 Year Renewal - Service

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StorageCraft Service/Support - 1 Year Renewal - Service - 12 x 5 x 2 Business Hour - Maintenance - Electronic
$51.52
  • Provides reliable support to resolve all your technical issues
  • Software Maintenance service included to resolve your problems
By:
StorageCraft
Manufacturer:
StorageCraft Technology Corporation
Product ID:
85410
Item:
KXWK00USMS061YZZZ
Our Part #
81111805
Condition
New
$51.52EA
Availability Only 9999 Left In Stock
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Product description

StorageCraft Service/Support - 1 Year Renewal - Service - 12 x 5 x 2 Business Hour - Maintenance - Electronic
12 x 5 x 2 Business Hour - Maintenance - Electronic

Specifications

Brand Name
StorageCraft
Manufacturer
StorageCraft Technology Corporation
Manufacturer Part Number
KXWK00USMS061YZZZ
Manufacturer Website Address
http://www.storagecraft.com
Product Supported
ShadowProtect SPX Virtual - Desktop (Windows - Virtual) - 6 virtual machines
Product Type
Service
Provided Support
Emergency Telephone Support
Provided Support
Emergency Email Consulting
Provided Support
Phone Support
Provided Support
Web Support
Provided Support
New Releases Update
Provided Support
Web Knowledge Base Access
Provided Support
Email Support
Provided Support
Software Maintenance
Service Availability Days
5
Service Availability Hours
12
Service Description
12x5x2 Business Hour
Service Duration
1 Year
Service Name
Service/Support - Renewal
Service Response Time
1 Day - (Business Day) - Phone Support ; severity high
Service Response Time
2 Day - (Business Day) - Phone Support ; severity medium
Service Response Time
2 Business Day - Phone Support ; severity low
Service Response Time
1 Day - (Business Day) - E-mail consulting; severity high
Service Response Time
2 Hour - Emergency e-mail consulting
Service Response Time
1 Business Day - E-mail consulting; severity high
Service Response Time
2 Day - (Business Day) - Phone Support ; severity low
Service Response Time
2 Business Day - E-mail consulting; severity medium
Service Response Time
2 Hour - Emergency Phone Support
Service Response Time
2 Day - (Business Day) - E-mail consulting; severity medium
Service Response Time
2 Business Day - Phone Support ; severity medium
Service Response Time
1 Business Day - Phone Support ; severity high
Service Response Time
2 Day - (Business Day) - E-mail consulting; severity low
Service Response Time
2 Business Day - E-mail consulting; severity low
Service Sub Type
Electronic
Service type
Maintenance

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