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StorageCraft Premium Support - 1 Year - Service
StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Physical, Electronic
| $42.09 | Retail $44.44 |
- Gives you complete peace of mind and confidence in your results
- Features Installation service that helps you handle any mishaps
By:
StorageCraft
Manufacturer:
StorageCraft Technology Corporation
Product ID:
85443
Item:
XSVW00USSG011YZZZ
Our Part #
81111805
Condition
New
$42.09EA
$44.44
$44.44
Availability
Only 29997 Left In Stock
Product description
StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Physical, Electronic
24 x 7 x 1 Hour - Technical - Physical, Electronic
Specifications
Brand Name
StorageCraft
Manufacturer
StorageCraft Technology Corporation
Manufacturer Part Number
XSVW00USSG011YZZZ
Manufacturer Website Address
http://www.storagecraft.com
Marketing Information
Premium Support
As an add-on feature for perpetual licenses with active Standard Support Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.
Product Supported
- Software Title:StorageCraft ShadowProtect SPX (Windows - Virtual Server)
- Installation Type:Locally installed
- License Qty:1 virtual machine
- License Pricing:Academic government
Product Type
Service
Provided Support
Installation
Provided Support
New Releases Update
Provided Support
Web Knowledge Base Access
Provided Support
Web Support
Provided Support
Emergency Telephone Support
Provided Support
Email Support
Service Availability Days
7
Service Availability Hours
24
Service Description
24x7x1 Hour
Service Duration
1 Year
Service Name
Premium Support
Service Response Time
1 Hour - Emergency e-mail consulting
Service Response Time
1 Hour - Emergency phone consulting
Service Response Time
1 Business Day - E-mail consulting severity high
Service Response Time
1 Business Day - Phone consulting severity medium
Service Response Time
1 Day - (Business Day) - Phone consulting severity medium
Service Response Time
2 Day - (Business Day) - Phone consulting severity low
Service Response Time
2 Business Day - E-mail consulting severity low
Service Response Time
2 Day - (Business Day) - E-mail consulting severity medium
Service Response Time
2 Business Day - E-mail consulting severity medium
Service Response Time
2 Business Day - Phone consulting severity low
Service Response Time
1 Day - (Business Day) - E-mail consulting severity high
Service Response Time
2 Day - (Business Day) - E-mail consulting severity low
Service Sub Type
Physical
Service Sub Type
Electronic
Service type
Technical